Check out the extensive FAQ for Repair Service to understand what you are responsible for as a customer. It’s fairly detailed as to what can and can’t be done, how long normal Diagnostic and Repair takes (about one to two days) and how long you have to make a decision about accepting a repair, paying, and so on. They even offer to buy broken devices.
Even if nothing is broken you can modify your iPod or Zune with different colored screen. Customize your device to ATOMIC PURPLE, SUPER RED, NEON BLUE, NEON GREEN, or ULTRA ORANGE. Increase your Zune Harddrive to 40GB, 60GB, 80GB or 100GB. This seems a service worth checking out.
Written by Cecilia